General Terms & Conditions

General Terms & Conditions of Sale

anycolourcar Limited | Company No. 12573459 | FCA No. 946186 | ICO No. ZA863807

1. Introduction

Please read these terms of sale carefully. You will be asked to agree to these terms before you place an order for a vehicle from our website.

These terms set out the basis on which we sell vehicles to you. They do not limit or exclude your statutory rights, including those under the Consumer Rights Act 2015.

2. Who We Are

In these terms, 'we', 'us' and 'our' means anycolourcar.com, a trading style of anycolourcar Limited. 'You' and 'your' means our customer or potential customer.

anycolourcar Limited is registered in England and Wales under company number 12573459. Our registered address and principal trading address is:

Showroom: The Old Garage, Genn Lane, Worsbrough, Barnsley, S70 6TF

Service Centre: Stairfoot Business Park, Bleachcroft Way, Barnsley, S70 3PA

Email: customer@anycolourcar.com

Sales: 01226 574410  |  Customer Care: 01226 574321

Help & Complaints: anycolourcar.com/Need-our-help

We are authorised and regulated by the Financial Conduct Authority as a credit broker (not a lender) under FCA registration number 946186. We are registered with the Information Commissioner's Office under registration number ZA863807. We act as a credit broker and have a commercial relationship with our lending partners; introductions we make are not impartial, but we will always act in line with your needs and circumstances.

VAT number: 347248190.

3. How a Contract is Formed

The advertising of vehicles on our website constitutes an 'invitation to treat' — an invitation for you to make an offer to purchase. Your enquiry or order constitutes a contractual offer from you to us. No binding contract exists between us until we send you a written order confirmation.

A deposit payment reserves the vehicle but does not in itself constitute acceptance of your offer or form a binding contract at the advertised price. Where a pricing error is identified before we issue written order confirmation, we will notify you immediately and offer you the option to either proceed at the correct price or receive a full refund of any deposit paid. We are not obliged to sell a vehicle at an incorrectly advertised price where a genuine error has occurred and no binding contract has yet been formed.

To purchase a vehicle, the process is as follows:

•       Contact us by telephone, email, or our online enquiry form with details of the vehicle you wish to purchase.

•       We confirm vehicle details with you and, where agreed, take a deposit by debit or credit card to reserve the vehicle.

•       We send you an initial acknowledgement.

•       Once we have confirmed we are able to proceed, we send you a written order confirmation — at which point a binding contract is formed — or we confirm by email that we are unable to proceed with your order.

We recommend you download and retain a copy of these terms. We may update them from time to time; the version in force at the time of your order confirmation applies to your purchase. These terms are provided in English only.

4. The Vehicles We Sell

We sell used vehicles as advertised on our website. While we take reasonable care to ensure accuracy, descriptions and specifications may contain errors or omissions. We encourage all customers to verify key specifications, history, and condition with our sales team before completing a purchase. Where an error is identified after purchase, we will work with you to resolve it in accordance with your statutory rights.

5. Vehicle History and Multi-Use Vehicles

We conduct history and provenance checks on all vehicles we offer for sale. Where a vehicle is known to have been used as a taxi, private hire vehicle, business lease car, company car, or has had multiple previous owners, this will be disclosed in the vehicle listing and confirmed with you before purchase.

If specific concerns about a vehicle's prior use are material to your decision to purchase, please raise them with our sales team before proceeding. Where prior use history is unknown despite our reasonable checks, we will say so. We will not knowingly withhold information about a vehicle's history that a reasonable buyer would consider material to their purchase decision.

The nature and extent of a vehicle's prior use is taken into account in our pricing and will be reflected in the listing description.

6. Pricing and Payment

Prices are quoted on our website and include VAT where applicable. We verify prices as part of the ordering process and will confirm the correct price when you place your order. All charges stated in these terms are inclusive of VAT.

Payment must be made in full in cleared funds before the vehicle is released to you. We may withhold the vehicle or cancel the contract if payment is not received in full. We accept payment by bank transfer, debit card, or through our approved finance providers. Credit card payments are limited to £500 per transaction.

If you dispute any payment made to us, please contact us immediately at customer@anycolourcar.com or via anycolourcar.com/Need-our-help. We ask that you notify us before initiating a chargeback, as most disputes can be resolved more quickly through direct contact. Where a chargeback is submitted without prior notification and is found to be unsubstantiated, we reserve the right to recover reasonable administration costs incurred as a result.

7. Your Warranties

By placing an order, you confirm that:

•       You are legally capable of entering into binding contracts and have full authority, power, and capacity to agree to these terms.

•       The information provided in your order is accurate and complete.

•       You are able to accept delivery of the vehicle.

•       You are a resident in the United Kingdom.

•       You are at least 18 years of age.

8. Delivery

We will arrange delivery to the address you specify. We will use reasonable endeavours to deliver on or before the date set out in your order confirmation or, where no date is specified, within 14 days of confirmation. We cannot guarantee delivery by a specific date. Unless exceptional circumstances apply, all vehicles will be dispatched within 30 days of receipt of payment and order confirmation.

Delivery charges will be confirmed during the ordering process. The vehicle is at our risk until it is delivered to you or collected by you from our premises. Once delivered or collected, risk passes to you.

9. Your Statutory Rights — Consumer Rights Act 2015

When you purchase a vehicle from us, you are protected by the Consumer Rights Act 2015. The vehicle must be of satisfactory quality (taking into account its age, mileage, and price), fit for its intended purpose, and as described. These rights cannot be excluded or limited by any term in this or any other document.

Within the first 30 days — Short-Term Right to Reject

If the vehicle has a fault that was present at the time of sale, you have the right to reject it and receive a full refund. You are not required to accept a repair or replacement during this period.

Between 30 days and 6 months

If a fault becomes apparent within 6 months of the date of sale, it will be presumed to have been present at the time of sale unless we can demonstrate otherwise. You are entitled to ask us to repair or replace the vehicle. We are permitted one attempt at repair or replacement. If that attempt is unsuccessful, or if repair or replacement is not carried out within a reasonable time, you may be entitled to a full or partial refund.

After 6 months

After 6 months from the date of sale you retain the right to seek a remedy, but the burden of proving that the fault existed at the time of sale shifts to you. You have up to 6 years from the date of purchase to bring a claim.

To exercise any of these rights, please contact us in writing at customer@anycolourcar.com or visit anycolourcar.com/Need-our-help. These rights apply in addition to any warranty we provide and cannot be taken away by any term in these conditions.

10. Vehicles Purchased on Finance (HP and PCP)

If you purchase a vehicle using a Hire Purchase (HP) or Personal Contract Purchase (PCP) agreement, the finance company is the legal owner of the vehicle throughout the agreement. Your rights under the Consumer Rights Act 2015 — including the right to a vehicle of satisfactory quality, fit for purpose and as described — remain fully intact, but must be exercised against the finance company as the contracting party.

We will act as a conduit between you and the finance company and are required under the Consumer Credit Act 1974 to pass any written notice of rejection or cancellation to them on your behalf. Under Section 75 of the Consumer Credit Act 1974, the finance company may also be jointly liable with us for any breach of contract or misrepresentation.

The 14-day distance selling cancellation right described in Section 11 does not apply to vehicles purchased under a finance agreement. If you have questions about exercising rights under a finance arrangement, we recommend contacting the finance company directly or seeking guidance from Citizens Advice.

11. Distance Selling — Right to Cancel

This section applies only to private individuals purchasing a vehicle outright without finance. It does not apply to business customers or to vehicles purchased under HP, PCP, or personal lease agreements.

Your Right to Cancel

If you purchase a vehicle from us via a distance transaction (online or by telephone), you have the right to cancel this contract within 14 days of the day you, or a third party nominated by you, takes physical possession of the vehicle — without giving any reason.

To exercise your right to cancel, you must notify us in writing before the 14-day period expires. You may do so by:

•       Email: customer@anycolourcar.com

•       Post: anycolourcar Limited, Genn Lane, Barnsley, S70 6TF

•       Online: anycolourcar.com/Need-our-help

You may use our optional cancellation form, but this is not required. It is sufficient to send a clear written statement of your intention to cancel before the deadline.

Return Condition — What We Require

A vehicle returned under this section must be returned in the same condition as when it was delivered or collected by you. Our requirements are as follows:

Cosmetic condition

The vehicle must be returned clean and free from damage, marks, or deterioration beyond fair wear and tear. We will assess condition against the documented delivery state recorded at point of handover. Where the vehicle is returned in a condition that requires cleaning or cosmetic rectification beyond a standard re-valet, the reasonable actual cost of that work will be deducted from your refund. We will notify you of any such deduction before it is applied.

Tyre depth

All tyres must meet our sale-ready standard of a minimum 4mm tread depth. Where any tyre is returned below 4mm, the cost of replacement to that standard will be deducted from your refund. This deduction reflects the cost to us of returning the vehicle to a resaleable standard and will be evidenced and communicated to you before being applied.

Modifications

If the vehicle has been cosmetically or mechanically modified in any way since delivery or collection — including but not limited to paint changes, wrapping, alloy wheel changes, suspension modifications, ECU or software remapping, or interior alterations — we reserve the right to refuse a refund entirely. Any modification made after delivery constitutes use that goes materially beyond what is necessary to assess the vehicle's nature, characteristics, and functioning, and substantially affects our ability to resell it.

Returning the Vehicle

You must return the vehicle to us without undue delay and no later than 14 days after notifying us of your cancellation. You must not use the vehicle after giving notice of cancellation, except as necessary to return it to our premises.

You are responsible for maintaining the vehicle's tax and insurance and ensuring its roadworthiness until it is returned to us and formally accepted.

You are responsible for the cost of returning the vehicle. If you would like us to arrange collection from your address, we can do so at a charge of £2.40 per mile (inclusive of VAT), calculated from our premises to your address. This cost will be communicated and agreed with you before collection is arranged and will be deducted from your refund.

Refund and Deductions

Once we have received the vehicle and verified its condition, we will process your refund without undue delay and within 14 days of receiving both the vehicle and all associated documents (such as the V5 logbook and service history). Refunds will be made by the same payment method you used unless otherwise agreed.

We may make the following deductions from your refund:

•       A usage deduction of £0.60 per mile (inclusive of VAT) for each mile driven beyond the first 20 miles. For luxury or high-performance vehicles, a higher rate may apply and will be confirmed to you in writing at the point of sale.

•       The cost of tyre replacement where any tyre is returned below 4mm tread depth (see above).

•       Reasonable, evidenced costs to address cosmetic damage or deterioration beyond fair wear and tear, accessed and communicated to you before the deduction is applied.

Where the vehicle has been driven more than 200 miles since delivery or collection, this will be treated as use significantly beyond what is necessary to assess the vehicle. In such cases, the total diminished value deduction will reflect the full extent of use and may result in a substantially reduced refund. We will calculate and communicate the total deduction to you before finalising the refund.

Non-Refundable Items

The following are not refundable on cancellation regardless of the reason:

•       Road Fund Licence (vehicle excise duty / road tax).

•       Paint protection treatments, alloy wheel colour changes, interior treatments, and any other cosmetic or protective add-on products applied to the vehicle.

•       Extended warranties, service plans, and other separately purchased products or services that have been activated or registered in your name.

Part-Exchange Vehicles

Our logistics and preparation processes begin promptly once a part-exchange vehicle is received. We cannot guarantee that a part-exchange vehicle will be available for return in the event of a cancellation. If your part-exchange vehicle is no longer available, we will adjust your refund to reflect the agreed part-exchange value.

DVLA Registration

We reserve the right to delay registering the vehicle in your name with the DVLA until the 14-day cancellation period has expired.

12. Our 7-Day Money-Back Guarantee

In addition to your statutory rights and the distance selling cancellation right described in Section 11, we offer a 7-day money-back guarantee on all vehicles purchased from our website by private individuals. This is a voluntary commitment that runs alongside — and does not replace — your legal rights.

The following conditions apply:

•       To use this guarantee, you must notify us in writing within 7 days of the day you take delivery or collection of the vehicle.

•       The vehicle must be returned to us in the same condition as when it was delivered, subject to a condition and mechanical inspection. The return condition requirements set out in Section 11 (cosmetic standard, 4mm tyre minimum, no modifications) apply in full.

•       A usage deduction of £0.60 per mile (inclusive of VAT) will apply for each mile driven beyond the first 20 miles.

•       This guarantee is not available where the vehicle has covered more than 200 miles during the 7-day period.

•       Road Fund Licence and all add-on products (paint protection, extended warranties, service plans, etc.) are non-refundable.

•       This guarantee does not apply to VAT-qualifying (VAT Q) vehicles. Where a VAT Q vehicle is returned under this guarantee, the refund will be net of VAT.

•       We cannot guarantee the return of a part-exchange vehicle once processing has begun. If unavailable, your refund will reflect the agreed part-exchange value.

Once the vehicle is returned and its condition verified, we will process your refund within 14 days.

13. Risk and Ownership

The vehicle passes to your risk from the time of delivery or collection. Ownership of the vehicle passes to you only upon the later of delivery and our receipt of full payment of all sums due, including any delivery charges. We are entitled to recover payment for the vehicle even where ownership has not yet passed to you.

14. MPG and EV Range Figures

Manufacturer-quoted fuel consumption (MPG) and electric vehicle (EV) range figures are based on standardised laboratory tests and are provided for comparative purposes only. Actual performance will vary depending on driving style, vehicle load, road conditions, weather, and other factors. Please contact our sales team for guidance on a specific vehicle's likely real-world performance.

15. Accuracy of Vehicle Information

We make every reasonable effort to ensure that vehicle details, specifications, and descriptions on our website are accurate. Errors may occasionally occur. We encourage all customers to verify key details with our sales team before completing a purchase. Where an error is identified after purchase, we will work with you to resolve it in accordance with your statutory rights under the Consumer Rights Act 2015.

16. Complaints and Dispute Resolution

We are committed to resolving any concerns promptly and fairly. If you are unhappy with any aspect of your purchase or our service, please contact us in the first instance through one of the following channels:

•       Online (fastest): anycolourcar.com/Need-our-help

•       Email: customer@anycolourcar.com

•       Telephone (Customer Care): 01226 574321

•       Post: anycolourcar Limited, Genn Lane, Barnsley, S70 6TF

We will acknowledge your complaint promptly and aim to resolve it within 14 days. If we are unable to resolve it to your satisfaction through direct contact, you may refer the matter to an Alternative Dispute Resolution (ADR) provider. We are committed to engaging with ADR where it is appropriate to do so.

You may also seek free, impartial guidance from the following organisations:

•       Citizens Advice Consumer Service: 0808 223 1133 | citizensadvice.org.uk

•       Trading Standards: accessible via Citizens Advice

•       The Motor Ombudsman: themotorombudsman.org

•       Financial Ombudsman Service (for finance-related complaints): financial-ombudsman.org.uk | 0800 023 4567

17. Limitations and Exclusions of Liability

Nothing in these terms will:

•       Limit or exclude liability for death or personal injury resulting from our negligence.

•       Limit or exclude liability for fraud or fraudulent misrepresentation.

•       Limit or exclude your rights under the Consumer Rights Act 2015.

•       Limit any liability that cannot lawfully be excluded or limited under applicable law.

Subject to the above, we will not be liable for losses arising from events beyond our reasonable control, or for any business losses including loss of profits, revenue, contracts, or goodwill.

These terms are intended for retail consumers purchasing vehicles for personal use. They do not apply to trade purchases by limited companies or commercial buyers.

18. General Terms

These terms are governed by and construed in accordance with the law of England and Wales. Any dispute arising under or in connection with these terms will be subject to the exclusive jurisdiction of the courts of England and Wales.

We will treat your personal information in accordance with our Privacy Policy, available at anycolourcar.com/privacy-policy, and in accordance with all applicable data protection legislation.

These terms may only be varied by a written agreement signed by both parties. If any provision of these terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions will continue in full force and effect.

If we fail to enforce any of these terms on any occasion, this will not constitute a waiver of our right to enforce them on any future occasion. Any waiver must be made in writing.

You may not assign, charge, subcontract, or otherwise transfer any of your rights or obligations under these terms without our prior written consent. We may transfer our rights and obligations under these terms without your consent, provided that doing so does not adversely affect your rights.

These terms, together with your order confirmation, constitute the entire agreement between us in relation to the purchase of a vehicle. No other representations, unless made fraudulently, form part of this agreement.

19. About Us

anycolourcar.com is a trading style of anycolourcar Limited, registered in England and Wales.

Last updated: April 2026  |  anycolourcar Limited  |  Registered in England & Wales