Customer care
Support if you're struggling with payments or going through a tough time
Talk to us. We'd much rather hear from you early than late.
We're here to help
Life happens. If you're worried about making your next car finance payment, going through a bereavement or divorce, dealing with a job loss, or anything else that's making things harder right now — please get in touch.
We'd much rather hear from you early than wait until things have spiralled. There's no judgement and no pressure. We'll listen, talk through your options, and help you find a way through it.
Whatever's going on, you're not the first person to deal with it, and you won't be the last.
This page is for you if…
Any of these sound familiar? Get in touch — we can help.
- You've recently lost your job, had your hours cut, or been signed off work
- You're going through a bereavement, divorce, or relationship breakdown
- You've had a new diagnosis or are dealing with long-term illness or mental health challenges
- You're a carer for someone, or your caring responsibilities have changed
- You're experiencing domestic abuse, coercive control, or economic abuse
- You find it difficult to read documents, use online services, or follow phone menus
- You're worried about money, debt, or how you'll keep up with your car finance
How to get in touch
Whichever is easiest for you — we'll take it from there.
Our team is trained to assist customers in vulnerable situations with sensitivity, discretion, and respect. Anything you share will be treated confidentially and handled in line with UK data protection laws, including the GDPR.
Useful resources
Some trusted places for further help and free, independent advice.
If you need urgent help right now
- Samaritans — free, day or night, for anything that's getting to you. Call 116 123.
- National Domestic Abuse Helpline — free and confidential, 24/7, run by Refuge. Call 0808 2000 247.
- In an emergency, always call 999.
If you need this information in another format, or you'd rather have a chat in person at our Barnsley showroom, just say — we'll sort it.
Thanks for choosing anycolourcar.com. We've got you.