Customer Care

Struggling with payments, or going through a tough time?

Talk to us. We'd much rather hear from you early than late, and there's no judgement and no pressure.

A customer having a relaxed, confidential conversation over a cup of tea
  • No judgementWhatever's going on, you're not the first person to deal with it, and you won't be the last.
  • No pressureWe'll listen, talk through your options and help you find a way through it, at your pace.
  • ConfidentialAnything you share is handled with discretion and in line with UK data protection law.

We're here to help

Life happens. If you're worried about your next car finance payment, going through a bereavement or divorce, dealing with a job loss, or anything else that's making things harder right now, please get in touch.

We'd much rather hear from you early than wait until things have spiralled. We'll listen, talk through your options, and help you find a way through it.

This page is for you if…

Any of these sound familiar? Get in touch. We can help.

  • You've recently lost your job, had your hours cut, or been signed off work
  • You're going through a bereavement, divorce or relationship breakdown
  • You've had a new diagnosis, or you're living with long-term illness or mental health challenges
  • You're a carer for someone, or your caring responsibilities have changed
  • You're experiencing domestic abuse, coercive control or economic abuse
  • You find it difficult to read documents, use online services or follow phone menus
  • You're worried about money, debt, or how you'll keep up with your car finance

How to get in touch

Whichever is easiest for you. We'll take it from there.

Our team is trained to help customers in vulnerable situations with sensitivity, discretion and respect. If you need this information in another format, or you'd rather chat in person at our Barnsley showroom, just say and we'll sort it.

If you need urgent help right now

Samaritans

Free, day or night, for anything that's getting to you.

116 123

National Domestic Abuse Helpline

Free and confidential, 24 hours a day, run by Refuge.

0808 2000 247

Emergency

If you or someone else is in immediate danger.

999
anycolourcar.com

Buy better, sell smarter and drive happy. Family-run in Barnsley since 2020.

Showroom opening hours
monday09:00 - 18:00
tuesday09:00 - 18:00
wednesday09:00 - 18:00
thursday09:00 - 18:00
friday09:00 - 18:00
saturday09:00 - 17:00
sundayCLOSED

Service centre: Monday to Friday, 8am to 5pm.

anycolourcar Limited is registered in England and Wales under company number: 12573459. Genn Lane, Barnsley, S70 6TF. anycolourcar Limited is authorised and regulated by the Financial Conduct Authority, under FCA number: 946186. We act as a credit broker not a lender. We work with a number of carefully selected credit providers who may be able to offer you finance for your purchase. (Written Quotation available upon request). Whichever lender we introduce you to, we will typically receive commission from them (either a fixed fee or a fixed percentage of the amount you borrow) and this may or may not affect the total amount repayable. The lender will disclose this information before you enter into an agreement which only occurs with your express consent. The lenders we work with could pay commission at different rates and you will be notified of the amount we are paid before completion. All finance is subject to status and income. Terms and conditions apply. Applicants must be 18 years or over. We are only able to offer finance products from these providers. As we are a credit broker and have a commercial relationship with the lender, the introduction we make is not impartial, but we will make introductions in line with your needs, subject to your circumstances. anycolourcar Limited are registered with the Information Commissioners Office under registration number: ZA863807

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